Hours of Operation: 8:00 a.m. – 5:00 p.m. Eastern Time

Toll Free Telephone Number: (877) 900-5300

California: The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have a reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or

As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligation.

Nonprofit credit counseling services may be available in the area.

California Debt Collector License Number Pending

Colorado: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COAG.GOV/CAR. The Colorado address of this collection agency is Building B, 80 Garden Center, Suite 3, Broomfield, CO 80020; Phone number (303) 920-4763. Toll-Free Telephone Number; (877) 900-5300.

Maine: Maine residents may contact our office by telephone at the number and office hours stated on this letter.

Massachusetts: NOTICE OF IMPORTANT RIGHTS: You have the right to make a written or oral request that telephone calls regarding your debt not be made at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the collection agency.

Minnesota: This Collection Agency is licensed by the Minnesota Department of Commerce.

New York City: New York City Department of Consumer Affairs License Number 1208720.

New York State: You may dispute the validity of this debt or any portion thereof by sending a written request for substantiation of the debt to AMERASSIST A/R SOLUTIONS, INC. P.O. BOX 26095, COLUMBUS, OHIO 43226. Please include a copy of this notice with your request.

North Carolina: North Carolina Collection Agency Permit Number 4420. The physical address of this collection agency is 1105 Schrock Rd., Suite 502, Columbus, OH 43229.

Tennessee: This collection agency is licensed by the Collection Service Board of The Department of Commerce and Insurance.

Utah: As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. We will not submit a negative credit report to a credit reporting agency about this credit obligation until the expiration of the time period described herein.



AmerAssist A/R Solutions, Inc. Text Message Policy

By providing your cell phone number, you have provided us with consent to send you text messages regarding your account. Your cellular provider’s Msg&Data Rates May Apply to our confirmation message and all subsequent messages.

You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.  You acknowledge and agree that you want to receive text messages regarding your account from us, even though there is a risk another person could access those messages.

Please notify use immediately if you change mobile numbers or plan to provide your phone to another person.

If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time.

You agree and consent to be contacted by the Company, Our agents, employees, attorneys, affiliates, successors and assigns through the use of e-mail and/or telephone calls and/or SMS text messages to your cellular, home, or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, autodialers, or an artificial or prerecorded voice.

Opt-out or STOP

If you wish to stop receiving text messages from AmerAssist A/R Solutions, Inc., reply STOP to any text message sent.

Help or Support

If at any time you need contact information or information on how to stop text messages, reply to any text message sent by replying HELP.

If you have questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information:


AmerAssist A/R Solutions

1105 Schrock Rd., Suite 502

Columbus, OH 43229